Raining Faith's
Policies
In order to build a mutually respectful relationship Raining Faith Massage has outlined its policies in regard to your massage therapy experience.
Please read these statements carefully. If you agree with them, print out this page, sign it and bring it to your first visit.
 | Appointments and Availability You can reach Raining Faith Massage through a variety of ways. You may telephone and if there is no answer please leave a message. Your call will be returned no later than noon of the next business day. Please state when the best time to reach you is. You can also email Raining Faith Massage and those messages are checked daily as well. Please feel free to log onto the web site at www.rainingfaith.com After your initial treatment you can schedule appointments via the web site. You will then receive an email to confirm your appointment. All appointments are confirmed by telephone twenty-four hours in advance of the appointed session. |
| Punctuality and Cancellations Sessions begin at an appointed time and you may arrive up to ten minutes before the session is to start. Sessions end sixty minutes from the appointed starting time. If you are late in arriving the session will begin if you are no more than twenty minutes late. However, the session will end at the appointed ending time and you will be charged for the full session. Conversely, in the event that Matthew is running late he will extend the session for the full hour or pro-rate the session, whichever you prefer. There is also a twenty-four hour cancellation policy. Cancellations with less than twenty-four hours notice will be charged for the appointed session. If the need arises for your session to be cancelled due to an infraction on the end of Raining Faith Massage, your appointment will be rescheduled. For the inconvenience your session fee will be reduced by 50%. |
| The Client/ Therapist Relationship Our relationship is one of mutual respect as a client and therapist. Matthew does not date clients or develop sexually intimate relationships with his clients. The type of work that is offered is strictly therapeutic. If at any time you intend or attempt to make the session sexual in nature Matthew reserves the right to terminate the session immediately and full payment will be required. |
| Hygiene and Materials Used Massage works best with a body that is clean and does not have any residual effects from perspiration due to exercise. Matthew will always do his best to be clean and without body odors or cologne. He appreciates the same from his clients. Cotton sheets are used that are changed and sanitized with each client. The type of lubrication used is a cream that has ingredients consisting of coconut oil, almond oil, aloe vera, arnica, and ivy extract. With some clients aromatherapy may be used as well. Matthew understands that some clients may be allergic to or see the potential for reactions to the sheets, cream or are sensitive to certain smells. If this is the case for you, please let him know in advance of the session. Alternatives to these products can be discussed and the room can be purified of any odors. |
| Confidentiality Your confidentiality is honored completely and it is understood that what happens during the session is between you and Matthew and not for anyone else to know. The only exception being that if Matthew were to be subpoenaed, (usually concerning health insurance cases), he is required by law to submit my client charts and information. In regard to chance meetings in public between clients and Matthew, he makes it a point never to discuss the condition of the client. He will also not inquire as to how you are feeling in regard to any specific bodywork. Matthew leaves it up to you if you decide to initiate any conversation along the lines of your therapy. In that situation he is always open to answering any questions. |
| Scope of Practice It is not within the scope of practice to make a diagnosis, prescribe for specific conditions, or offer counseling. Raining Faith Massage has a complete referral network of health practitioners to refer clients to in the case of conditions that are beyond its capabilities and scope of practice. |
| Intoxicants Massage and bodywork can accelerate the use of intoxicants. It is recommended that you abstain from any alcohol for six hours prior to your massage. Any fluids taken following the session should be caffeine and alcohol free. Those that are not act as a diuretic and counter effect the work of the session. If you arrive under the influence of alcohol or any other intoxicants it is not safe to proceed with the massage. Forfeiture of the session and full payment will be requested at that time. Out of respect for you, Matthew will always be free of any intoxicants while he is working with you. |
| Referrals Raining Faith Massage welcomes and encourages referrals! Any referrals that result in scheduled appointments garner you a ten-dollar discount off your next massage! |
| Fees The rate for a one-hour session is sixty dollars. If you desire a longer session please specify that when you schedule your appointment and your fee will be pro rated. Payment is required at time of services rendered. Payment is accepted in the form of cash or a check. There will be a charge of twenty dollars for any returned checks. |
I have read and understand the above outlined policies and any questions I have about them have been answered to my satisfaction. My signature indicates that I agree to the policies as stated above.
Signature______________________________________ Date______________________